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Get ready to raise a digital toast for those stellar individuals who keep us connected on January 22, also known as Community Manager Appreciation Day! First initiated in 2010 by Jeremiah Owyang, a celebrated web strategist, this day is set aside to highlight the relentless efforts of those tireless individuals who keep the wheels of digital communication turning. Be it smoothing over a customer's concern, cheerfully announcing the latest company news, or just sharing a smile to brighten your day, community managers are ever-ready on the social front line. It's time to give them a big shout out and express our heartfelt appreciation!
<div class='timeline-item'><div class='timeline-left'><div class='timeline-date-text'>2010</div></div><div class='timeline-center'></div><div class='timeline-right'><div class='timeline-text timeline-text-title'>Inception of the Day</div><div class='timeline-text'>Jeremiah Owyang, a renowned web strategist, establishes the first Community Manager Appreciation Day.</div></div></div><div class='timeline-item'><div class='timeline-left'><div class='timeline-date-text'>2011</div></div><div class='timeline-center'></div><div class='timeline-right'><div class='timeline-text timeline-text-title'>Gaining Momentum</div><div class='timeline-text'>The importance of the day gets recognized more globally, highlighting the role of Community Managers in the growth of digital platforms.</div></div></div><div class='timeline-item'><div class='timeline-left'><div class='timeline-date-text'>2014</div></div><div class='timeline-center'></div><div class='timeline-right'><div class='timeline-text timeline-text-title'>Social Media Growth</div><div class='timeline-text'>As social media platforms grow, the role of community managers becomes even more essential.</div></div></div><div class='timeline-item'><div class='timeline-left'><div class='timeline-date-text'>2017</div></div><div class='timeline-center'></div><div class='timeline-right'><div class='timeline-text timeline-text-title'>Recognition by Large Corporations</div><div class='timeline-text'>Large corporations like Google and Facebook recognize Community Manager Appreciation Day and formally celebrate their community managers on this day.</div></div></div><div class='timeline-item'><div class='timeline-left'><div class='timeline-date-text'>2020</div></div><div class='timeline-center'></div><div class='timeline-right'><div class='timeline-text timeline-text-title'>Importance During the Pandemic</div><div class='timeline-text'>As the COVID-19 pandemic pushes businesses to work remotely, community managers play a key role in fostering online communication, marking Community Manager Appreciation Day even more important.</div></div></div>
<div class='facts-item'><div class='facts-header'><h3 class='facts-number'>1</h3></div><div class='facts-text-wrapper'><h3 class='facts-title'>Organize a virtual appreciation party</h3><p class='facts-text'>Plan a virtual party on social media platforms and invite all members of your community to attend. Celebrate the efforts of your community manager, let them share their meaningful experiences, achievements, and challenges. Ask community members to leave comments and shout-outs expressing their appreciation for your community manager.</p></div></div><div class='facts-item'><div class='facts-header'><h3 class='facts-number'>2</h3></div><div class='facts-text-wrapper'><h3 class='facts-title'>Design an appreciation post</h3><p class='facts-text'>Highlight the efforts of your community manager by designing an appreciation post. Share it on your different social media pages with some words of gratitude. Make sure to tag the community manager and encourage other members to share their appreciation in the comments section.</p></div></div><div class='facts-item'><div class='facts-header'><h3 class='facts-number'>3</h3></div><div class='facts-text-wrapper'><h3 class='facts-title'>Initiate an award ceremony</h3><p class='facts-text'>In the spirit of appreciation, you can initiate an online award ceremony. Create and award certificates for categories like "Best Conversationalist", "Most Engaging Post", or "Most Problem Solved". This will not only boost the spirit of your community managers but also create a ripple effect of positivity in your community.</p></div></div><div class='facts-item'><div class='facts-header'><h3 class='facts-number'>4</h3></div><div class='facts-text-wrapper'><h3 class='facts-title'>Send a personalized gift</h3><p class='facts-text'>Order a personalized gift for your community manager, maybe something that aligns with their personal interests or hobbies. It would be a perfect token of gratitude and make them feel recognized and appreciated.</p></div></div><div class='facts-item'><div class='facts-header'><h3 class='facts-number'>5</h3></div><div class='facts-text-wrapper'><h3 class='facts-title'>Host a Q&A session</h3><p class='facts-text'>Let your community members get to know the person behind all the social interactions. Host a Q&A session where your community manager answers questions about themselves, their job, and how they keep the community humming. This will give everyone a look at all the hard work it takes to manage an online community.</p></div></div>
<div class='whywelove-item'><div class='whywelove-letter-cont'><div class='whywelove-letter'>A</div></div><div id='why-we-love-main-cont'><h3 class='whywelove-title'>Community Managers connect us</h3><p class='whywelove-text'>Community managers play a crucial role in maintaining, shaping and growing the online communities that we treasure. They build bridges, promote conversations and ensure everyone feels heard and valued. We love them for keeping us connected!</p></div></div><div class='whywelove-item'><div class='whywelove-letter-cont'><div class='whywelove-letter'>B</div></div><div id='why-we-love-main-cont'><h3 class='whywelove-title'>They are official mood-boosters</h3><p class='whywelove-text'>From sharing a laugh to lending a sympathetic ear in troubled times, community managers always know the right thing to say. They exude positivity and create an environment which is welcoming and fun, making our online experience that much brighter.</p></div></div><div class='whywelove-item'><div class='whywelove-letter-cont'><div class='whywelove-letter'>C</div></div><div id='why-we-love-main-cont'><h3 class='whywelove-title'>They celebrate our achievements</h3><p class='whywelove-text'>Community managers are there to champion all our victories, big or small. Their supportive comments and enthusiastic encouragement give us the motivation to keep going and the feeling that someone out there is cheering for us!</p></div></div>
<div class='facts-item'><div class='facts-number-wrapper'><p class='facts-number'>1</p></div><div class='facts-core-content'><h3 class='facts-title'>Community Managers Deal with Varied Layers of Communication</h3><p class='facts-content'>Managing an online community is not just about posting updates. It involves everything from moderating discussions, solving customer problems to knowing when to escalate issues. It's key for community managers to understand and manage these different layers effectively.</p></div></div><div class='facts-item'><div class='facts-number-wrapper'><p class='facts-number'>2</p></div><div class='facts-core-content'><h3 class='facts-title'>A Community Manager's Role is 24/7</h3><p class='facts-content'>Due to the global nature of communities and different time zones, a community manager's job often requires them to be available around the clock to handle urgent matters and ensure continuous engagement.</p></div></div><div class='facts-item'><div class='facts-number-wrapper'><p class='facts-number'>3</p></div><div class='facts-core-content'><h3 class='facts-title'>Community Managers are Brand Messengers</h3><p class='facts-content'>They are responsible for portraying the brand's values, personality, and emotions correctly apart from representing user needs internally. They hold a crucial role in shaping the perception of their brand on digital platforms.</p></div></div><div class='facts-item'><div class='facts-number-wrapper'><p class='facts-number'>4</p></div><div class='facts-core-content'><h3 class='facts-title'>Community Managers Utilize Data Insights</h3><p class='facts-content'>They use analytics to understand community behavior, marketing campaign performance, and to inform future initiatives. The insights they extract play a huge role in driving company strategy.</p></div></div><div class='facts-item'><div class='facts-number-wrapper'><p class='facts-number'>5</p></div><div class='facts-core-content'><h3 class='facts-title'>Community Managers Often Serve as Crisis Communication Leads</h3><p class='facts-content'>Being on the frontline of communication, community managers often help manage and mitigate crisis situations online. They craft thoughtful responses and possess skills to calm volatile situations, protecting both community members and the reputation of the brand.</p></div></div>
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