Customer Service Day

Customer Service Day

Show your appreciation for excellent customer service on Customer Service Day - thank someone for going the extra mile and make their day!
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When it is?
January 17
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Country
United States
Introduction

It's time to celebrate Customer Service Day on January 17! This day was created in 1984 to recognize and thank customer service professionals for the hard work they do every day. It's a great opportunity to show our appreciation for the people behind the counter, over the phone, or online who help us with our needs and always put customers first.

History of Customer Service Day

Customer Service Day Timeline

January 2012
Co-founder Dan finishes the economics degree he promised his mum he’d complete, only to never use it and start his own clothing business (love you mum).
Co-founder Dan finishes the economics degree he promised his mum he’d complete, only to never use it and start his own clothing business (love you mum).

How to Celebrate Customer Service Day

<div id="" class="celebrate-item"><h3 id="" class="celebrate-title"><span class="celebrate-number">1. </span>Organize a team lunch</h3><p id="" class="celebrate-text">Show your appreciation for the customer service team by organizing a team lunch. Invite everyone to celebrate and enjoy a meal together. This will show your team how much you value their hard work.</p></div><div id="" class="celebrate-item"><h3 id="" class="celebrate-title"><span class="celebrate-number">2. </span>Send thank you cards</h3><p id="" class="celebrate-text">Thanking your customer service staff is an excellent way to celebrate Customer Service Day. Send out handwritten thank you cards or eCards to express your gratitude and appreciation.</p></div><div id="" class="celebrate-item"><h3 id="" class="celebrate-title"><span class="celebrate-number">3. </span>Host a customer service training session</h3><p id="" class="celebrate-text">Invest in your customer service team by hosting an educational training session. Teach them about the latest trends and technologies related to customer service so they can stay up to date.</p></div><div id="" class="celebrate-item"><h3 id="" class="celebrate-title"><span class="celebrate-number">4. </span>Give awards</h3><p id="" class="celebrate-text">Reward your best customer service employees by giving awards or prizes. You could give out certificates or trophies for outstanding performance, or offer gift cards for those who go the extra mile.</p></div><div id="" class="celebrate-item"><h3 id="" class="celebrate-title"><span class="celebrate-number">5. </span>Provide treats</h3><p id="" class="celebrate-text">Surprise your customer service staff with treats like donuts, cookies, cupcakes, or ice cream. It's a great way to show them that you are thinking of them and appreciate their hard work.</p></div>

Why Customer Service Day is Important

<div id='' class='matter-item'><h3 id='' class='matter-title'><span class='matter-letter'>A.</span>It recognizes the importance of customer service</h3><p id='' class='matters-text'>Customer Service Day is a celebration that recognizes and appreciates the hard work of those in customer service roles. It's a way to show appreciation for the individuals who go out of their way to ensure customers have a positive experience with your business.</p></div><div id='' class='matter-item'><h3 id='' class='matter-title'><span class='matter-letter'>B.</span>It builds trust between customers & businesses </h3><p id='' class='matters-text'>Excellent customer service can help strengthen relationships with current customers, as well as attract potential new ones. By showing how much you value your customers through providing exceptional support, you can build higher levels of trust and loyalty between them and your brand.</p></div><div id='' class='matter-item'><h3 id='' class='matter-title'><span class='matter-letter'>C.</span>It helps foster better communication within an organization</h3><p id='' class='matters-text'>Having great customer service means incorporating all departments into the process, from sales to product development to operations. This collaboration allows for more effective communication internally by creating smoother processes, resulting in better and faster resolution of matters related to customers. </p></div>

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Customer Service Day FAQs

Customer Service Day Dates

Year
Date
Day

2023

Jan 17

Tuesday

2024

Jan 17

Wednesday

2025

Jan 17

Friday

2026

Jan 17

Saturday

2027

Jan 17

Sunday

Special Interest Holidays